Response and Support Centre Operator

Description about department:

A small emergency response team working on 24/7 shift rotation Response & Support Centre ‘RSC’). RSC is the main point of contact for notification of emergencies and mobilization of resources. RSC is the 24/7 link between the companys employees, operations, activities, and emergency response organization. RSC monitors threats, maintains situational awareness, and informs stakeholders. Support for employees during business travel. Coordination of the Petroleum Security Network.

Description about task and responsibilities:

RSC is a 24/7 operational hub in the company with the following main responsibilities:

• Main point of contact in the company for notification of emergency situations
• Acting on all reports of serious incidents and situations requiring emergency response support, ensuring further notification in accordance with established plans.
• Providing remote support to employees during business travel, following-up Journey Management Plans (JMP) and Travel Communication Plans

Conducting real-time threat monitoring from open sources and initiating actions as needed As an Operator within the Response and Support Centre, your primary tasks include:

• Receive and act on reports of serious incidents, including further notification and mobilization of the companys emergency response organization.
• Collect, analyze, and disseminate data from open-source information systems to support stakeholders understand and mitigate threats and risks.
• Transform collected data into written and actionable reports.
• Maintain situational awareness of the global threat landscape and proactively inform stakeholders in a timely manner about identified threats.
• Stay updated and seek information on evolving threat picture.
• Support POB count during incidents and business travel in high threat countries
• Collaborate with Equinor’s emergency organization by monitoring, responding and executing tasks in the companys corporate crisis management tool.
• Conduct notification and mass communication to employees in case of serious incidents
• Notify and collaborate with Petroleum Industry Security Alert System (PISAS) when required
• The position implies 24/7 shift work – including weekend, evening and night shift.

For more information about the position please call Grethe Borg 905 21 929